
In hospice care, trust begins long before a phone call. It starts online—with your website. For many families, your site is their first impression of your agency, and if it’s outdated, slow, or unclear, they may never reach out.
The good news? You don’t need a complete overhaul. In many cases, a few simple website updates can lead to more inquiries, more conversations, and more families served. Here’s how:
- First Impressions Happen in Seconds. A dated website can make even the most compassionate agency appear disconnected. Families need reassurance that they’ve found a professional, trusted provider.
Simple updates that build trust:- Replace outdated images with warm, family-focused visuals
- Write clear, compassionate headlines on every page
- Ensure fast load times and mobile responsiveness
- Use clean, uncluttered layouts that are easy to navigate
These changes create a welcoming experience—one that encourages visitors to stay, explore, and take action.
- Make It Easy to Contact You. A common reason hospices lose leads? The phone number is buried or the contact form is hard to find.
Small tweaks that boost inquiries:- Display your phone number at the top of every page
- Add a clear “Request Info” or “Schedule a Call” button
- Keep your contact form short and simple
- Use a sticky contact bar or floating button to stay visible
When it’s easy to take the next step, more families will.
- Show Proof of Compassion Through Testimonials. Families trust what others say about your care. Highlighting positive experiences can move someone from hesitation to action.
Ways to use reviews effectively:- Feature rotating testimonials on your homepage
- Add family quotes to service pages
- Link to your Google reviews or embed them directly
- Include short video testimonials if available
Trust builds confidence. Confidence leads to calls.
- Improve SEO Without Changing Everything. If your site doesn’t appear in local search results, you’re likely missing out on families who are actively looking for care.
Quick SEO fixes include:- Adding location-based keywords (e.g., “hospice care in [city]”)
- Updating page titles and meta descriptions
- Optimizing image sizes for faster load times
- Submitting your site to Google Search Console
You don’t need to start from scratch—just make your existing pages more visible.
- Keep Your Content Fresh and Helpful. Families have questions—and your site should answer them. Adding relevant blog posts not only improves your SEO but positions your hospice as a knowledgeable, trusted resource.
Popular topics include:- How to know it’s time for hospice
- What services hospice includes
- Support for caregivers and families
A website that informs is a website that converts.
How Hospice Care Marketing Can Help:
We build custom hospice websites designed for trust, visibility, and lead generation. Our simple updates often lead to big results—with SEO, review integration, and conversion strategy built in.
Ready to turn your website into a lead-generating tool? Call (877) 959-5849 or schedule a free consultation today.